Coupler.io Blog

How to Export Data from Braze Without API Complexity

Braze stores your engagement data across campaigns, canvases, segments, and user profiles. However, it’s quite a challenge to export data from Braze. CSV exports from the dashboard fail above 500,000 users. Download links expire within 4 hours. Currents, the streaming export option, ships only on higher-tier plans and demands an S3 bucket to receive the data. The REST API returns JSON, not CSV, and requires a developer to write and maintain scripts.

Most teams skip the overhead and connect Braze to their reporting tools through Coupler.io. Here is how you can do this as well.

Automate Braze export data with Coupler.io

Coupler.io is a data integration platform AI analytics that automates data flows from over 400 business sources. It pulls your Braze data into spreadsheets, BI tools, warehouses, and AI tools on a schedule you control. You won’t mess with API keys, S3 bucket configuration, and other complex things. The setup only takes 3 simple steps.

Step 1: Collect data from Braze

Just create a data flow in Coupler.io. You can do this right away in the form below. Choose your destination for the Braze data and click Proceed.

You’ll be offered to sign up to Coupler.io for free with no credit card required.

Connect your Braze account by entering your REST API key and the appropriate Braze instance endpoint. 

Once connected, choose the data entity to export and the start date for your Braze data export. If you need campaign-level engagement metrics, select Campaigns analytics. For user segment breakdowns, pick Segments analytics. And so on.

Coupler.io also lets you add multiple data sources to a single data flow. So you can pull campaigns and canvases together or combine Braze data with records from other apps.

Step 2: Organize your Braze data

Raw Braze exports include columns you probably won’t need for your report. At the this step, you can clean and organize your data set before it reaches your destination. 

Step 3: Load data to your destination and schedule refresh

Follow the in-app instructions to connect your destination. Run the data flow to load the first batch and turn on Automatic data refresh. From this point, your Braze export data will run on the schedule you set. No more manual CSV downloads or expiring links.

Bonus step: Ask questions about your Braze data with AI Agent

With the active Braze data flow, open AI Agent. It is a conversational analytics assistant built into Coupler.io so you can ask questions about your Braze data. For example, here is the response to the question “Which campaign had the highest open rate last month?” 

Here is how AI agent works:

Automate Braze data export for conversational analytics

Get started for free

What data can you export from Braze?

The Braze data connector gives you access to these data entities:

Where you can export data from Braze

Once Coupler.io collects your Braze data, you can send it to any of these destinations:

Key challenges for Braze users and how Coupler.io solves them

Pain point 1: CSV exports cap at 500,000 users 

Solution: Coupler.io pulls data through the Braze API behind the scenes, with no file size caps. Your full segment data arrives in your destination intact.

Pain point 2: Currents requires an expensive plan and cloud storage setup 

Solution: Coupler.io connects to Braze on any plan that provides API access. No S3 bucket, no Azure Blob, no streaming infrastructure to configure.

Pain point 3: The REST API returns JSON and needs developer resources 

Solution: Coupler.io handles API authentication, pagination, and data formatting. You get clean, tabular data in your spreadsheet or warehouse without writing code. Every Braze export data request runs on the schedule you set.

Pain point 4: No scheduled exports to spreadsheets or BI tools 

Solution: Set your refresh frequency from every 15 minutes to monthly. Your reports update on schedule without anyone logging into Braze.

Pain point 5: Engagement data is siloed from revenue and ad spend 

Solution: Blend Braze data with information from 400+ other sources in a single data flow. Build cross-channel reports that show the full customer journey.

Other ways to export Braze data

Coupler.io handles scheduled, no-code Braze data export for most reporting workflows. But depending on your setup, a manual export or the API might be the right call.

Manual CSV export from the Braze dashboard

If you need a one-time data pull for a quick analysis or ad hoc request, Braze’s built-in CSV exports cover several data types. Campaign results are available from each campaign’s analytics page: open the campaign, scroll to the performance section, and click the CSV export icon. You get metrics like sends, deliveries, opens, clicks, and conversions broken down by variant. Canvas data works the same way: open the Canvas, go to analytics, and export step-level or summary metrics.

Braze generates the CSV export file in the background and emails a download link. That link expires after 4 hours. If you have Amazon S3 credentials linked, the CSV uploads to your bucket instead. Beyond campaigns, canvases, and segments, you can also export revenue data from the Revenue report page and custom event counts from the Custom Events report.

A few limitations to keep in mind:

Braze REST API

The Braze API is the right choice when your engineering team needs to build a custom pipeline or feed user data into a proprietary system. Authentication uses an API key created in Settings > APIs and Identifiers, with permissions scoped to specific endpoints.

Key endpoints to export data from Braze include:

All responses arrive in JSON format. For large exports, Braze writes output to your connected S3 bucket rather than returning it inline.

Rate limits sit at 250,000 requests per hour for most endpoints. Each request payload caps at 4 MB. You will need to handle pagination, error retries, and JSON-to-tabular conversion yourself.

The API gives you granular control over exactly which fields and date ranges to pull. The tradeoff: ongoing developer time for maintenance, rate limit monitoring, and format conversion. For teams without dedicated engineering resources, a no-code connector like Coupler.io reaches the same data with a fraction of the effort.

Braze Currents

Currents is Braze’s streaming tool to export Braze data. It sends a continuous feed of engagement events (opens, clicks, sends, conversions, custom events) to a connected data warehouse or cloud storage bucket. Supported destinations include Amazon S3, Google Cloud Storage, Azure Blob Storage, and data warehouse partners like Snowflake.

Currents is designed for high-volume, event-level data. If you need every individual push notification open or email click as a raw event row, Currents delivers that. Setup requires configuring a storage destination, enabling the Currents connector in Braze, and selecting which event types to stream.

What’s the catch? 

Currents is only available on Braze’s higher-tier plans and requires cloud storage infrastructure your team must manage. It also sends raw event data, not aggregated campaign metrics, so you still need an analytics layer on top.

Which way is best for me to handle Braze data export

Use the manual CSV export when you need a one-time data pull and can wait for an emailed download link. Campaign results, Canvas analytics, segment user data, and revenue reports are all available as CSV from their respective dashboard pages. However, keep in mind that links to CSV files expire in 4 hours, and there is no way to schedule recurring exports.

Use the Braze API when your engineering team needs programmatic access to user profiles, campaign metrics, or event data for a custom pipeline or internal system. The API covers more data types and offers granular field-level control. 

The downside is clear: you need developers to maintain scripts, handle JSON parsing, manage rate limits, and monitor for API changes.

Use Coupler.io when you want to automate Braze reporting & analytics. It supports over 15 destination including AI tools integrations. Common use cases for Braze data export are:

Setup takes minutes, and the data refreshes on the schedule you pick. 

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