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How to Export Data from Jira: Everything You Need to Know

Export data from Jira

Project managers usually export data from Jira to create custom reports beyond the platform’s native capabilities. This enables them to share insights with stakeholders who don’t have Jira access, perform advanced analytics, or automate backup. 

In this guide, you’ll explore efficient methods to export Jira data and issues over 50 different data entities, and even how to interact with your data through AI-powered conversations.

How you can export Jira data – all methods introduced

When you want to export data from Jira, there are two main methods. You can either use the built-in export options or automate data flows with Coupler.io. 

Coupler.io is a reporting automation platform that lets you get data from Jira in two ways:

Whichever way to export Jira data you choose, Coupler.io provides you with a number of capabilities:

The built-in options provide a good starting point for simple, one-time export of Jira data. However, the manual export has significant limitations:

Automate Jira data export with Coupler.io

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The choice between manual and automated approaches depends on your specific needs. Automating the process of exporting data can save you human effort and time. 

With Coupler.io, you can schedule data flows from Jira and handle advanced data management cases such as visualization, custom reporting, and analytics. It eliminates the need to do any manual work yourself—it’s all done automatically!

How to automate Jira data export with Coupler.io

Sign up for Coupler.io for free to get started with the platform. Then you need to create a new data flow and choose Jira as a data source. Coupler.io enables you to create Jira data flows through two connection types:

Choose whichever option you need and complete three simple steps. 

Step 1: Collect your Jira data

This step differs depending on whether you export JQL queries or data entities from Jira

Export Jira data via JQL

Connect your Jira account, then enter the address of your Jira project in the Site field (e.g., yourprojecturl.atlassian.net). You can optionally enter a specific JQL to get the desired data from Jira. If you leave this field empty, Coupler.io will load all issues.

Choose the data export format:

Export Jira data entities

For this option, the Jira account connection is different. You need to create an API access token first and enter it in the authentication window.

To generate the Jira API key, go to Atlassian API Tokens and click Create API token.

Provide a descriptive name for reference and set an appropriate expiration date, then click Create. The name serves as your personal identifier for this token.

Your new API token appears in a pop-up window. Copy this token immediately and store it securely.

Once you have the API key ready, you can use it to connect your Jira account to Coupler.io.

After a successful connection, choose your desired data entity from the available options.


Once your primary data source is connected, you can add more data sources to your data flow. Coupler.io allows you to combine data from multiple projects, accounts, data entities, and even applications. Select the needed source and follow the instructions to connect it. After completing your source setup, proceed to the next step.

Step 2: Organize and transform your data

At this step, you can preview and transform the data to export from Jira:

After preparing your dataset, move forward to the destination export configuration.

Step 3: Load data and schedule refresh

Choose the target platform for your Jira data from over 10 supported destinations:

Enable the Automatic data refresh to schedule your exports of Jira data. The available update intervals range from every month to every 15 minutes (that will make your report live).

Which Jira data can be exported?

It’s important to know which Jira data can be exported so that you don’t miss out on any information that might be vital for your project. The scope of exportable data varies significantly depending on the method you choose.

Manual export options (built-in Jira functionality)

With Jira’s built-in export features, you can export:

Data you can export with Coupler.io

With Coupler.io, you can export custom JQL queries with full flexibility to filter and customize your issue data exactly as needed. The second Jira connector provides you with access to a much broader range of Jira data, including Boards, Board Issues, Groups, and so on. 

Click to expand the full list of exportable Jira data entities.

Application Roles
Avatars
Boards
Dashboards
Filters
Groups
Issue Fields
Issue Field Configurations
Issue Link Types
Issue Navigator Settings
Issue Notification Schemes
Issue Priorities
Issue Resolutions
Issue Security Schemes
Issue Types
Issue Type Schemes
Issue Type Screen Schemes
Jira Settings
Labels
Permissions
Permission Schemes
Projects
Project Categories
Project Roles
Project Types
Screens
Screen Schemes
Time Tracking
Users
Workflows
Workflow Schemes
Workflow Statuses
Workflow Status Categories
Filter Sharing
Issue Custom Field Contexts
Issue Custom Field Options
Issue Properties
Issue Remote Links
Issue Transitions
Issue Votes
Issue Watchers
Project Avatars
Project Components
Project Email
Project Permission Schemes
Project Versions
Screen Tabs
Screen Tab Fields
Sprints
Users Groups Detailed
Board Issues
Issues
Sprint Issues
Issue Comments
Issue Worklogs

Coupler.io maintains your Jira exports according to your schedule, ensuring your data stays synchronized automatically across all your chosen platforms.

Steps on how to export Jira data manually

Jira has a few different formats for exporting data, and the way you want to go depends on what you’re trying to do with the data. Here, we’ll talk about two of the most common formats: Jira export to CSV and Jira export to PDF.

Example of a Jira export to CSV

Jira allows you to export users, groups of users, and issues from your project to a CSV file.

The export of users and groups is only available for Jira admin users. However, the export of issues can be done by both admins and other users.

Export users from Jira

Jira users is what makes up a team. Each user can have a unique username, email address, and user ID. Here are the steps on how to export a list of all the users:

  1. When you log in to Jira Software, click on the grid menu on the top left-hand side.
  1. You will see your products listed on the next page, all you have to do is select the project from which you wish to export the list of users. Here, we are going with Jira Software
  1. Click on the three dots and select Manage users.
  1. Next, a pop-up will appear, asking to make any (if required) changes to the list.
  1. Click on Download CSV file to access it. The CSV file includes information about each user such as their roles, status, user id, etc. This is how the file looks:

Export groups of users from Jira

There may be times when you only need a list of users from a certain group. To export such a list, follow these steps:

  1. As mentioned in the Users section above, follow all those steps until you reach the Export users pop-up. Here, select Users from selected groups only and then select the group from which you wish to export the list.
  1. Once you’ve selected the group, click on Export users. Just like how we exported users, the list will be sent to your email.
  1. When you’re done making these changes, click on Export users. The list will be sent to your registered email.

Export issues from Jira

We have a detailed guide on exporting Jira issues and in this section, we’ll introduce a brief example.

Exporting issues with all fields is pretty easy. If you’re an admin user, all you have to do is follow these steps:

  1. Go to a project from which you want to export issues and click on Issues from the menu at the top.
  1. In the screenshot below, you will see the project has 3 issues. From the right side, you can select the type of issues such as All issues, My open issues, Done issues, etc. In our case, we’ve selected All issues. Now, we want to export these issues.
  1. Click on Export issues from the top menu and then select Export Excel CSV (all fields).
  1. The list will begin to download and it will include all the custom fields such as comments.

For other users, the steps to export issues are slightly different. Here they are:

  1. Click on the Create Filter button.
  1. You can enter keywords (our keyword here is Summary) in the search bar or click Switch to JQL and enter a JQL query here to search for the issues.
  1. When you have your issues listed, click on Export and then Export Excel CSV (all fields) or Export Excel CSV (my defaults).
  1. The CSV file will be downloaded to your computer.

Example of a Jira export to PDF

Although there’s no native method to export data from Jira to PDF, there is a workaround. Follow these steps to do this:

  1. Again, go to Filters from the top menu and click on View all filters.
  2. Then, click on Create Filter.
  3. Enter a keyword in the search bar or Switch to JQL and enter a JQL Query to bring up the issues. Once, they’re up, click on Export and then Print details.
  1. All the issues with details will be listed on the next page. 
  1. Now, if you’re using a windows system, CTRL+P and select Destination as Save as PDF. If you’re using a Mac Command+P to print, select Destination as Save as PDF. Finally, click on the Save button.

Voila! There you go, your Jira issues are listed in a PDF with all the details.

What is the Jira export limit?

The Jira issue export limit is 1,000 search results, which means you can only export up to 1,000 issues at a time. This limitation, however, is not applicable if you export data from Jira using Coupler.io. All you have to do is enter a JQL Query when you’re setting up your importer in Coupler.io. We’ve provided a detailed explanation here – Jira – Excel more than 1,000 issues.

Jira export: make your life easier

Exporting Jira issues is an excellent way to present your issues to colleagues and clients. You can export the data in various formats, and adjust the columns accordingly depending on what categories you want to show from Jira.
When you export data from Jira online, you make your life easier! If you’re looking to move to another platform, build custom reporting dashboards or just have a backup, Jira export will allow you to take all of your existing data with you. It’s easy, quick, and hassle-free—allowing you to spend less time worrying about data migration, and more time doing the real work!

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